27种常用外贸英语函电书信文体kek

27种常常用外贸贸英语函函电书信信文体 _____________________________________________________1..请求建建立商业业关系 Roggerss Chhemiicall Suupplly CCo. 10EE.222Strreett Ommahaa8,NNeb Genntleemenn: WWe hhavee obbtaiinedd yoour namme aand adddresss ffromm Arristto SShoees, Millan , aand we aree wrritiing to enqquirre wwhettherr yoou wwoulld bbe wwilllingg too esstabblissh bbusiinesss rrelaatioons witth uus. We havve bbeenn immporrterrs oof sshoees ffor manny yyearrs. At preesennt, We aree innterrestted in exttenddingg ouur, rannge andd woouldd apppreeciaate youur ccataalogguess annd qquottatiionss.Iff yoour priicess arre ccomppetiitivve wwe wwoulld eexpeect to traansaact a ssignnifiicannt vvoluume of bussineess.. Wee loook forrwarrd tto yyourr eaarlyy reeplyy.Veery truuly youurs 自米兰兰职权里里斯托鞋鞋类公司司取得贵贵公司和和地址，特特此修函函，祈能能发展关关系。

多多年来，本本公司经经营鞋类类进口生生意，现现欲扩展展业务范范围盼盼能惠赐赐商品目目录和报报价表 如价格格公道，本本公司必必大额订订购 烦请早早日赐复复 此此致2..回复对对方建立立商业关关系的请请求Thhankk yoour forr yoour lettterr off thhe 116thh off thhis monnth.. Wee shhalll bee gllad to entter intto bbusiinesss rrelaatioons witth yyourr coompaany.. Inn coomplliannce witth yyourr reequeest,, wee arre ssenddingg yoou, undder sepparaate covver,, ouur llateest cattalooguee annd ppricce llistt cooverringg ouur eexpoort rannge.. Paaymeent shoouldd bee maade by irrrevoocabble andd coonfiirmeed llettter of creeditt. SShouuld youu wiish to plaace an ordder,, plleasse tteleex oor ffax us.. 本月月16日日收到有有关商务务关系的的来函，不不胜欣喜喜。

谨遵遵要求另另函奉上上最新之之出口商商品目录录和报价价单款款项烦请请以不可可撤销保保兑之信信用状支支付如如欲订货货，请电电传或传传真为盼盼 此此致 敬敬礼3..请求担担任独家家代理WWe wwoulld llikee too innforrm yyou thaat wwe aact on a ssolee aggenccy bbasiis fforaa nuumbeer oof mmanuufaccturrerss. WWe sspecciallizee inn fiinisshedd coottoon ggoodds ffor thee Miiddlle eeastternn maarkeet: Ourr acctivvitiies covver alll tyypess off hoouseeholld llineen. Unttil noww , we havve bbeenn woorkiing witth yyourr teextiiless deeparrtmeent andd ouur ccolllaboorattionn haas pprovved to be muttuallly bennefiiciaal. Pleeasee reeferr too thhem forr anny iinfoormaatioon rregaardiing ourr coompaany.. Wee arre vveryy innterrestted in an excclussivee arrranngemmentt wiith youur ffacttoryyforr thhe pprommotiion of youur pprodductts iin BBahrrainn. WWe llookk foorwaard to youur eearlly rreplly. `本公公司担任任多家厂厂家的独独家代理理，专营营精制棉棉织品，包包括各灯灯家用亚亚麻制品品，行销销中东。

与贵公公司向有有业务联联系，互互利互作作贵公公司纺织织部亦十十分了解解有关业业务合作作之情况况 盼盼望能成成为贵公公司独家家代理，促促销在巴巴林市场场的货品品 上上述建议议，烦请请早日赐赐复，以以便进一一步联系系合作 此致 敬礼44.拒绝绝对方担担任独家家代理TThannk yyou forr yoour lettterr off 1 Sepptemmberr suuggeestiing thaat wwe ggrannt yyou a ssolee aggenccy ffor ourr hoouseeholld llineens.. I reggrett too saay tthatt, aat tthiss sttagee ,ssuchh ann arrranngemmentt woouldd beerattherr prremaaturre. We wouuld,, hoowevver,, bee wiilliing to enggagee inn a triial colllabboraatioon wwithh yoou ccomppanyy too seee hhow thee arrranngemmentt woorkss. IIt wwoulld bbe nneceessaary forr yoou tto ttestt thhe mmarkket forr ouur pprodducttsatt yoou eend.. Yoou wwoulld aalsoo haave to buiild up a mmuchh laargeer tturnnoveer ttojuustiify a ssolee aggenccy. We encclosse ppricce llistts ccoveerinng aall thee prroduuctss yoou aare inttereesteed iin aand loook fforwwardd too heeariing froom yyou sooon. 9月11日有关关建议担担任家用用亚麻制制品独家家代理的的来信收收悉。

谨谨致衷心心谢意目目前时机机尚未成成熟，不不能应允允该安排排深感抱抱歉 然而，本本公司乐乐意与贵贵公司先先试行合合作，为为今后合合作打下下基础为为证明担担任独家家代理的的能力，贵贵公司宜宜上述货货品作市市场调查查，研究究是否可可扩大现现有之营营业额奉奉上该货货品之报报价单，敬敬希查照照专此此候复此此致 敬敬礼5..同意对对方担任任独家代代理Thhankk yoou ffor youur llettter of 12 Aprril proopossingg a solle aagenncy forr ouur ooffiice macchinnes.. Wee haave exaaminned ourr loong andd ,II muust sayy ,mmutuuallly bbeneeficciall coollaaborratiion.. Wee woouldd bee veery pleeaseed tto eentrrustt yoou wwithh thhe ssolee aggenccy ffor Bahhraiin. Froom oour reccordds, we aree plleassed to notte tthatt yoou hhavee twwo sservvicee ennginneerrs wwho toook ttraiininng ccourrsess att ouur MMilaan ffacttoryy .tthe solle aagenncy willl nnatuurallly be conntinngennt oon yyou maiintaainiing quaaliffiedd affterrsalles staaff.. Wee haave draawn up a ddrafft aagreeemeent thaat iis eenclloseed. Pleeasee exxamiine thee deetaiiledd teermss annd ccondditiionss annd llet us knoow wwhettherr thhey meeet wwithh yoour appprovval.. Onn a perrsonnal notte, I mmustt saay tthatt I am dellighhtedd thhat we aree prrobaablyy gooingg too sttrenngthhen ourr reelattionnshiip. I hhavee veery pleeasaant memmoriies of my lasst vvisiit tto BBahrrainn whhen youu ennterrtaiinedd mee soo deeligghtffullly ..I llookk foorwaard to recciprrocaatinng oon yyourr neext vissit to Millan . MMy vveryy beest wisshess too yoou aand youur wwifee. 44月122日建议议担任为为公室器器具之独独家代理理来信已已经收悉悉。

过过去双方方合作皆皆互利互互助，能能获您的的眷顾作作我公司司于巴林林的独家家代理，殊殊感荣幸幸 据据知您公公司两服服务技师师曾到我我公司米米兰工厂厂受训相相信您公公司在取取得代理理权后，仍仍会继续续注重合合格售后后服务人人员的训训练现现随信附附上协议议草稿， 请查实实各项条条款 ，惠惠复是盼盼 能能加强业业务，我我亦感到到欣喜，前前次到访访巴林，蒙蒙盛情款款待，不不胜感激激祈盼盼您莅临临米兰时时，容我我一尽地地主之谊谊 此此致 敬敬礼6..借引荐荐建立业业务关系系At thee beeginnninng oof tthiss moonthh , I aatteendeed tthe Harrroggatee tooy ffairr. WWhille ttherre ,, I hadd ann innterresttingg coonveersaatioon wwithh Mrr. DDougglass Gaage of Eduutoyys pplc aboout sellecttingg ann aggenccy ffor ourr teeachhingg aiids.. Doougllas desscriibedd yoour dynnamiic ssalees fforcce aand innnovaativve aapprroacch tto mmarkketiing.. Hee atttriibutted hiss owwn ccomppanyy's succcesss tto yyourr exxcelllennt ddisttribbutiion nettworrk wwhicch hhas serrvedd hiim ffor sevveraal yyearrs. We neeed aan oorgaanizzatiion likke yyourrs tto llaunnch ourr prroduuctss inn thhe UUK. Ourr teeachhingg aiids covver thee whholee fiieldd off prrimaary eduucattionn inn alll ssubjjectts ..Ourr paatenntedd ‘MMatrrix’’ maath appparaatuss iss paartiicullarlly ssucccesssfull. YYou mayy haave resservvatiionss abboutt Ammeriicann teeachhingg aiids suiitinng yyourr maarkeet. Thiis iis nnot a pprobblemm siincee wee haave a ccompplette rrangge oof BBrittishh Enngliish verrsioons.. I encclosse aan iilluustrrateed ccataaloggue of ourr Brritiish Engglissh eedittionns ffor youur iinfoormaatioon. Pleeasee leet mme hhavee yoour reaactiionss too thhe mmateeriaal. I sshalll bbe iin LLonddon durringg thhe ffirsst ttwo weeeks of Octtobeer ..Perrhapps wwe ccoulld aarraangee a meeetinng tto ddisccusss ouur ppropposaal. 本用初初参观哈哈洛加特特玩具交交易会时时有幸与与教育玩玩具股份份有限公公司的道道格拉斯斯•盖齐齐先生一一谈，提提及本公公司正物物色代理理人推广广教学器器材一事事。

盖盖齐先生生赞扬贵贵公司积积极推广广产品，不不断推出出新的推推销方法法，并把把其公司司的成就就归于贵贵公司完完善的经经销网络络贵公公司的经经验，正正能替本本公司在在英国经经销产品品 本本公司生生产初级级教育各各学科的的教育器器村、专专利产品品梅特里里克教学学器材更更傲视同同侪 除美国国教学器器材外，亦亦备有全全套英式式英语版版教材，适适合当地地市场，贵贵公司无无需忧虑虑切合市市场需求求 现现附上配配有插图图的英式式英语版版教材目目录，盼盼抽空细细阅，并并赐知宝宝贵意见见本人人拟于110月头头两星期期前往伦伦敦，未未知能否否安排会会面，就就以上建建议作一一详谈?? 此致致 敬礼礼7.邀邀请参观观贸易展展览会MManyy thhankks ffor youur llettter andd enncloosurres of 12 Sepptemmberr. WWe wweree veery inttereesteed tto hhearr thhat youu arre llookkingg foor aan UUK ddisttribbutoor ffor youur tteacchinng aaidss. WWe wwoulld llikee too innvitte yyou to vissit ourr booothh,noo.6,,at nexxt mmontth'ss Loondoon TToy Faiir, at Earrl'ss coourtt , whiich staartss onn 2 Octtobeer. If youu woouldd liike to sett upp ann apppoiintmmentt duurinng nnon exhhibiit hhalll hoourss plleasse ccalll mee. II caan tthenn arrrannge forr ouur ssenssor staaff to be preesennt aat tthe meeetinng. We loook fforwwardd too heeariing froom yyou.. 多谢谢9月112日的的来信和和附件。

获获悉贵公公司有意意物色英英国销售售商推广广教学辅辅助设备备， 甚甚感兴趣趣 本本公司将将于100月2日日于厄尔尔大楼举举行的耸耸敦玩具具商品交交易会上上展示产产品，诚诚邀贵公公司派员员参观设设于466号之摊摊位如如能安排排于非展展出时间间面谈，烦烦请电复复定必必委派高高层人员员赴会 本公司司深知贵贵公司产产品精美美质优，希希望能发发展互惠惠之业务务 特特此奉告告，并候候复音8.与过去有贸易往来的公司联系We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you. 从同行中获悉贵公司贝鲁特复业，生意发展迅速。

得闻喜讯，不胜欢欣谨祝业务蒸蒸日上 黎巴嫩战事发生前双方曾有多宗纺织品交易；贵公司更是本公司十大客户之一现今战事平息，亟盼能重展双方互惠的业务联系 自上次合作至令，产品款式变化极大除了有迎合欧洲人口味的款式这外，亦有专门为中东市场而设计的产品现奉上配有插图的商品目录供 初步参考职需查看样本，还望赐知9.确认认约会II woouldd liike to connfirrm oour apppoinntmeent to disscusss tthe posssibbiliity of merrginng oour disstriibuttionn neetwoorkss. II amm exxcitted of thee prrosppectt offexppanddingg ouur ttradde. As agrreedd, WWe wwilll meeet of ourr offficce iin bbondd sttreeet aat 99.300a.mm.onn Moondaay 220 MMarcch. I hhavee scchedduleed tthe whoole dayy foor tthe meeetinng. If forr anny rreasson youu arre uunabble to atttendd , pleeasee phhonee mee soo thhat we cann maake altternnatiive arrranggemeentss. PPleaase lett mee knnow if youu woouldd liike ourr offficce tto aarraangee hootell acccommmoddatiion.. I loook fforwwardd wiith greeat pleeasuure to ourr meeetiing.. 承蒙蒙拔冗讲讲讨论合合并双方方销售网网，以扩扩大贸易易发展范范围，深深感兴奋奋。

现特特修函确确定会议议日程 谨于33月200日星期期一在邦邦德街办办公室候候教，请请贵公司司代表于于当日早早上9时时莅临指指导若若因故未未能抽空空出席，烦烦请致电电告知，以以便另行行安排会会晤 未知是是否需代代为安排排旅馆膳膳宿?请请尽早赐赐知，以以便早作作准备，款款待贵客客 谨谨此预祝祝会谈成成功110.感感谢客户户订货GGilllettte-bburnns CCo. 3222 Glleennwoood sstreeet Gleevellandd 5,,Ohiio GGlenntleemenn: TThannk yyou forr yoour ordder no,,4644 off 200 seepteembeer. Thee moodells yyou sellectted froom oour shoowrooom wennt oout todday undder my perrsonnal suppervvisiion..Thee paackaage is beiing airrfreeghtted to youu onn swwisssairr.Thhe rreleevannt ddocuumenntattionn iss ennclooscee.I enjjoyeed mmeettingg yiiu aand hoppe tthatt thhis ordder reppressentts tthe begginnningg off a lonng aand proospeerouus rrelaatioonshhip bettweeen ooiurr coompaaniees. Thee neext timme yyou vissit us ,plleasse llet me knoow iin aadvaancee soo thhat I ccan arrrangge aa luuch forr yoou wwithh ouur ddereectoors.. Siinceerelly yyourrs 谢谢谢9月月20日日第4664号定定单。

今今天我已已新自监监督发送送您自展展览室挑挑选的产产品该该产品随随附有关关文件经经瑞士航航空公司司运送 很荣幸幸与你会会面，衷衷心希望望是次定定单能加加强双方方的关系系下次次到访前前，烦请请赐知，俾俾能安排排与本公公司董事事共进午午餐111.向向长期客客户推销销新产品品I eencllosee ann illlusstraatedd suuppllemeent tooour cattalooguee. IIt ccoveers thee laatesst ddesiignss whhichh arre nnow avaailaablee frrom stoock.. Wee arre mmostt grratiifieed tthatt yoou hhavee, ffor sevveraal yyeass. IInclludee a sellecttionn off ouur pprodductts iin yyourr maail--ordder cattalooguees. Thee reesulltinng ssalees hhavee beeen verry ssteaady.. Wee beelieeve thaat yyou willl ffindd ouur nnew dessignns mmostt atttraactiive.. Thheysshouuld gett a verry ggoodd reecepptioon iin yyourr maarkeet. Oncce yyou havve hhad timme tto sstuddy tthe uppplemmentt , pleeasee leet uus kknoww iff yoou wwoulld llikee too taake thee maatteer ffurttherr. WWe wwoulld bbe vveryy haappyy too seend sammplees tto yyou forr clloseer iinsppecttionn. FFor youur iinfoormaatioon, we aree pllannningg a rannge of claassiicall Enngliish dinnnerr seerviicess whhichh ,sshouuld do welll iin tthe Norrth Ameericcan marrkett. WWe wwilll keeep youu innforrmedd onn ouur pproggresss aand loook fforwwardd too heeariingffromm yoou.随随函寄奉奉配有插插图的商商品目录录附页，介介绍最新新设计的的产品。

贵贵公司的的邮购目目录多年年来收录录本公司司产品，产产品销售售成绩理理想，特特此致以以深切谢谢意最最新设计计的产品品巧夺天天工，定定能吸引引顾客选选购烦烦请参阅阅上述附附页，需需查看样样本，请请赐复，本本公司乐乐意交劳劳本公公司现正正设计一一系列款款式古典典的英国国餐具，适适合北美美市场需需求如如感兴趣趣，亦请请赐知愿愿进一步步加强联联系，并并候复音音122.为商商贸指南南兜揽广广告Thhankk yoou ffor youur bbusiinesss. Youu arrecuurreentlly rreprreseenteed iin oour dirrecttoryy. TThiss iss thhe oonlyy diirecctorry oof iits kinnd wwhicch rreacchess alll ccomppaniies in thee buuilddingg annd cconsstruuctiion inddusttry in thee UKK. AAdveertiisinng iin oour dirrecttoryy waas aa wiise movve oon yyourr paart.. Wee arre ccurrrenttly commpillingg a neww edditiion of thee diirecctorry wwhicch wwilllbe pubblisshedd inn Apprill 19995..Thee neew eedittionn wiill be exppandded to inccludde mmajoor mmanuufaccturrerss off pllumbbingg eqquippmennt iin tthe Eurropeean Commmunnityy. FFor prooperr cooverragee inn thhe ddireectoory,, yoou ooughht tto aappeear in morre tthann onne ccateegorry. If youu doo oppt ffor a mmulttiplle llisttingg, yyou willl bbe aableeto buyy sppacee inn adddittionnal cattegooriees aat hhalff prricee. YYou cann bee asssurred thaat tthe neww edditiion willl bbe oon tthe dessks of alllthee maajorr deecissionn maakerrs iin tthe buiildiing andd haardwwaree trradees. Pleeasee coomplletee thhe eenclloseed fformm annd rretuurn it witth tthe appproppriaate feee. TThannks agaain forr yoour bussineess..衷心感感谢惠顾顾。

贵公公司商号号已刊登登在本公公司的商商贸指南南中该该指南乃乃唯一覆覆盖英国国全部建建筑公司司的刊物物，在此此刊登广广告确是是明智之之举现现下筹备备19998年44月版的的贸易批批南，新新版会罗罗列欧洲洲贡同体体的主要要铅管业业制造商商为达达到出色色的宣传传效果，贵贵公司宜宜考虑在在不同类类别刊登登广告如如蒙惠顾顾，除首首个广告告外，其其余类别别的广告告将可获获半价优优惠该该指南将将分送给给所有建建筑公司司和五金金器具公公司主管管烦表表填妥随随附表格格，连同同广告费费用一并并寄回专专此盼候候佳音13.请求客户作推荐人Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I'll call you next week to hear your reaction. Thanks again for you kind words.从11月2日的来函得悉阁下对贵饭店的整修感到满意，此消息对本公司实是一鼓励。

设计行业重视声誉，客人在选择设计公司时必然会有所比较如蒙允许，本公司欲请贵饭店作推荐人，证明有关整修的质素未知可否让其他客户来电垂询?此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮助当然，本公司会预订房间，至少留宿一晚14.通知客户价格调整We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders. 谨谢上新的商品目录和价格表。

修订价格定于1997年4月1日起生效产品系列有一大革新，增加了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变通货膨胀影响整个工业连带令货品价格上涨虽然如此，本公司并未全面提升价格，调整幅度亦不大 本公司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要 谢谢贵公司多年惠顾，盼继续合作15.说明价格调整原因I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. 现谨附上本公司新价格表，新价格将于本月底生效。

除了存货充裕的商品外，其余大部分货品均已调升价格是次调整原因是原材料价格升幅上涨10%□，一些承包商的价格调升到15% 过去40年，本公司生产的机器品质优良、性能可靠今为确保产品质量，唯有稍为调整价格上述情况，还望考虑愿能与贵公司保持紧密合作16.回复感谢信We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter. 承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。

五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳在此谨再衷心感谢贵公司的赞赏，并请继续保持联络17.请客户征询其它公司Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings. 谢谢5月5月日来函查询关于纡绸罩衫的事宜。

本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料愿上资料对贵公司有所帮助 谨祝生意兴隆，事事顺达18.改改善服务务Thaank youu foor yyourr leetteer oof 226 JJanuuaryy. II appoloogizze ffor thee deelivveryy prrobllemss yoou hhad witth uus llastt moonthh. II haave hadd a meeetinng wwithh ouur pprodducttionn annd sshipppinng mmanaagerrs tto wworkk ouut aa beetteer ssysttem forr haandllingg yoour acccounnt ..We knoow wwe mmadee a misstakke oon yyourr laast ordder . AAlthhouggh wwe rrepllaceed iit ffor youu. wwe wwantt too maake surre iit ddoess noot hhapppen agaain.. Wee haave devviseed tthe encclossed cheeckllistt too usse ffor eacch oof yyourr fuuturre oordeer. It inccluddes youur ffirmm's parrticculaar sspeccifiicattionns, pacckinng rrequuireemennts andd maarkiing insstruuctiionss. II beelieeve cann seerviice youur ccomppanyy beetteer aand hellp yyou opeerattionns rrun morre ssmooothlly wwithh thhis saffeguuardd. PPleaase conntacct uus iif ttherre aare anyy adddittionnal poiintss yoou wwoulld llikee uss too inncluude.. 感谢谢1月226日来来信。

对对上月贵贵公司更更换所需需货品，唯唯恐类似似事件再再发生，本本公司生生产、运运输和出出口部经经理已商商议制订订更有效效方法处处理贵公公司事务务，并为为此特别别设计清清单 随信奉奉上该清清单，供供贵公司司今后订订货之用用当中中包括特特殊规格格、包装装要求和和樗说明明等栏目目，相信信此举有有助本公公司提供供更佳服服务，促促进双方方合作如如欲增设设任何栏栏目于该该清单上上，恳求求惠示19.拒绝客户的要求Thank you for your enquity of 25 August.We are always pleased to hear from a valued customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help. do not hesitte to contact us again. 8月25日信收悉，谨此致谢。

来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅我真诚地希望这样不会对贵公司造成不便如需本公司协助其他事宜，欢迎随时赐顾垂询 祝业务蒸蒸日上!20.应付难办的客户We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I。