《素材大全》PPT课件.ppt

1 2 Empowered, Knowledgeable Employees Learning Organization Reduced Overhead Informed Employees Efficient, Effective Employees Collaboration tools Self-service applications Universal Access to Information Corporate Communications Streamlined Resource Management Administration Electronic Support Just in time learning Expert Triage 4 44.9% 2.3% 9.4% 15.9% 15.4% 12.3% : 5 eBiz Service & Solutions 10% 15% 20% 55% 2004 Web Service & Solution eBiz Consulting SI Service & Solution Network Integration 6 2004 1 10,000 20,000 Solution (21,626) (18,122) (9,807) (7,984) (7,467) (10,266) (14,073) (7,810) ERP CRM/DW KMS/GW EDMS WCMS Mailing Community B2B FAX ( : ) 7 2002 2003 2004 2005 2006 ( : ) 5,000 6,800 5,500 8,000 6,500 5,500 Extension Front end Back end B2C / e-Community / Cyber IR Web Business / e-Marketing System (HW) / Network(LAN,WAN) Solutions / Applications 9,000 5,000 4,500 7,500 2004 Product 8 IT IT 100 90 80 70 60 50 40 30 20 10 0 240 200 160 120 80 40 0 143 1 2 3 4 5 6 7 8 9 10 11 133 154 157 147 157 154 153 171 190 186 IT ( : ) : 34.7 27.7 20.8 12.9 16.2 10.0 18.2 27.4 26.7 31.3 24.7 9 Web Agency Service Domain Web CI Web Design Web application e-Business Consulting Market Analysis 10 e-Marketing E-CRM e-Marketplace SCM Supplier Customer Supplier Customer , Order Fulfillment e-Business Value Chain 11 eBiz Total Service eBiz Strategy eBiz Operation eBiz Consulting Planning Contents Solution Marketing eBiz Building eBiz total service 12 PACS ERP CRM EIP Mailing B2Emall Integration Developers Web Service Enterprise Solution Business Fields : SI Development & Solutions 13 Data Integration Enterprise CRM eCRM Data Warehousing/Integration Web Log Data Data Base Transaction Data Customer Profile 14 SM MU SI MU NI MU R&D MU eBiz Total Service eBiz Total Service 15 E-Mail EDMS GW KMS 2 ( ) ERP 1 ( ) CRM SCM E-Planning Office Management System 16 Customer A Customer B Customer C Supplier A Supplier B Supplier C 55% 15% 20% 10% eBiz Solutions & Service Internet Area BSP Area SI Area NI Area 17 55% 15% 20% 10% eCRM WCMS IRM/PRM Mailing MES CTI PABX IBS Network Integration Automation System Enterprise Network CRM/DW EIP/EKP ERP/SCM GW/KMS SI consulting SI development SI management Web consulting Web development Web management eBiz Solutions & Service Web SI Area SI Area NI Area System Area 18 SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area SI Business Area SI consulting SI development SI management N/W management New technology Network Integration - Network Consulting - Network Integration - Network Management 19 CRM Forecasting, Opportunity Management, Configuration, Generation Forecasting, Customer Care Spare Management Forecasting Personalization Campaign Management Marketing Encyclopedia ERP CMS SCM EIP eStrategy Solution & Service - SI Development & Solutions Marketing Sales Services 20 Internet Area BSP Area SI Area NI Area 55% 15% 20% 10% eBiz Solutions & Service Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting e-Solution/ e-Infra/ e-Infra SI consulting & management Network Integration / Automation System IT development & management 21 e-Supply chain Management e-Customer Relationship Management E-biz transformation System - , - - - Supply Chain e-Business Perspective 22 2 1 2 3 90 : 60% ( 80 90% ) : 40% 23 2 3. 2. 4. 5. 6. 1. 2 ( ) / : 100 / : 10 / ( ) 24 Strategy Contents Solution Brand A Brand B ( ) Ebiz Brand C Summary - Integration Branding & Identity 25 Supplier Customer eCompany Partner Stockholder Employee IPS SCM IRM PRM e-Marketing GW+KMS EDMS Buy Side Sell Side ERP EIP e-Business Sector & Solutions 26 Publish Interact Transact Integrate Customer Information Access HSE Communication Customer and Technical Support Supplier Relationship Management Electronic Order to Cash Electronic Procurement Supplier Bidding & Selection Integrated Planning and Forecasting Integrated Plant Management : e-Business _Fulfill Demand 27 e-Business Convergence Industry Transformation Value Chain Integration Channel Enhancement Development Implementation Evaluation Design Analysis : PwC eBiz Transformation 28 KMS EIS EDMS Solution & Service - SI Development & Solutions GW How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? SCM CRM ERP 29 Electronic Decision Making E-mail E-board Schedule Management MIS Name Card Management Career Management Human Relationship Management Survey messenger Solution & Service - eagleOffice GW eagleOffice 30 Defense Defense, the Agency for national security institution etc. Finance Bank, Insurance, Security, Credit Card, Investment Trust etc. Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Service Distribution /service/leisure/ educational institution etc. Public sector Government organization/ government investment institution etc. Industry Machine, construction, assembling, equipment etc. SI MU Business Fields Business Fields : SI MU 31 Company Organization Company Organization eBiz Solution Consulting Internet Biz System 32 Organization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team 33 Channel Enhancement Value Chain Integration Convergence Industry Transformation Win-Win ( : ) , : PwC eBusiness 34 Customers : IBM e-Business Perspective Suppliers 35 Mailing Business SCM e- Automation PABX e-Market ERP MES IBS EDMS Group D GW HRM PRM DW IRM KMS EIP WCMS RMS ERM e-IPS e-Fax e-Search e-CTI e-Community Employee Customer eBiz Solution analysis _CRM CRM : Customer Relationship Management e-CRM CRM 36 eBiz Solution analysis _CRM Analytical CRM Collaborative CRM Operational CRM Data Warehousing Integration CRM 37 e- Company System Network SCM System EKP/EIP System CRM System Supply chain Integration Enterprise Knowledge Information Portal Customer DB Integration 38 EUROPE ASIA S. AMERICA OCEANIA AFRICA Global network Los Angeles ARTCOMPT(AMERICA), INC. TEL : 1-714-999-8990 FAX : 1-754-999-9901 N. AMERICA 。